I have complete confidence in every repair I receive back from them knowing it has been done correctly. I have collaborated directly with the technicians at PioBio to work through questions I had with my testing process. They are knowledgeable, professional and always willing to help. This is not a group of techs chained to a bench just pounding out equipment trying to make a buck, they care about doing it right and will always call to verify before going ahead with extra repairs, software upgrades or asking. I’m dealing with real people who respond to emails immediately, I’m never stuck in phone tag or a multi-menu voice mail system.

Gary in Wisconsin